Theatre Programme Account Manager

Come join our enthusiastic, knowledgeable and efficient team as Theatre Programme Account Manager! John Good is a proud Carbon Certified Printer, with a strong affinity for the arts, reflected in our enviable position as the UK’s leading producer of fantastic show and concert programmes.

THEATRE PROGRAMME ACCOUNT MANAGER, John Good Limited

37 hours per week

We have a vacancy to join our account management team as a Theatre Programme Account Manager, based in our Rugby office.

WHAT MAKES A SUCCESSFUL PROGRAMME MANAGER?

Our Programme Managers are exceptional organisers, facilitators and project managers. They are great listeners and relationship builders. They are on top of the work they are doing today, whilst always keeping an eye on next week, next month and next year. They keep up to date with the theatre and print world, remaining alert to new commercial opportunities for the organisation. They work as a team, proactively supporting each other.

Acting as the conduit between the business and a wide arts customer base, the Programme Manager’s main objective is to facilitate the publication of theatre programmes – from receiving an initial brief, gathering and organising content, proofing and receiving amendments right through to sign-off and beyond. This is a deadline-driven role where customer service, time management, print knowledge and attention to detail are key.

If you have a keen interest in the arts, proven account management skills and have worked in print, publishing or customer-focused roles, we’d love to hear from you.

ESSENTIAL SKILLS

• Experience of building productive and successful relationships with both external clients and internal teams
• Demonstrable customer service experience
• Proven ability to work on and prioritise a range of projects simultaneously, while working to strict deadlines
• Strong verbal and written communication skills
• Excellent attention to detail
• Fully IT literate with a good understanding of Microsoft Office
• Enthusiastic and proactive team member

DESIRABLE SKILLS

• Knowledge of the print process and experience of working in a print environment
• Experience with organising content and flatplanning/paginating for print
• Awareness of the theatre industry and of what makes a good theatre programme
• An understanding of John Good Limited and its position in the print and arts industries

To apply for this role, or for more information, please contact Beckie Rodgers at beckie.rodgers@johngood.com

Closing date: 10 August 2026