Course Overview:

This one day course will provide Arts Leaders with knowledge and skills to improve mental health and wellbeing in the workplace.

Learning Outcomes:

• How to manage stress and prevent overwhelm.
• How to have a supportive and safe conversation with a colleague who is experiencing signs and symptoms of distress.
• What to do in a crisis.
• Resources for sign-posting.
• Ideas and best practice for creating a psychologically safe and inclusive workplace environment.
• How to look after yourself.

Suitable For :

Anyone who has a leadership role within the arts sector. The course may be of particular interest to those who have health and safety responsibilities and pastoral responsibilities such as Company Managers, Directors, Stage Managers, Producers, HR professionals, team leaders.

Trainer

Maria Pattinson provides Mental Health First Aid training for theatre organisations. She has a thirty year career of working in the industry herself as a producer and director and draws upon that to make the course specifically relevant to theatre practitioners. During the pandemic, Maria designed and ran sessions on Resilience in the Performing Arts for companies and presented a webinar on the topic as part of Theatre Means Business. For more information go to www.outiscompany.org.uk

Course Overview

This course will provide you with the knowledge and practical tools to tackle the many and varied health and safety issues that arise within your organisation. This course covers current legislation, theory and practice of health and safety management and includes practical exercises and tests.

Suitable For:

• Those in a position of responsibility for the management of health and safety issues in theatre and production environments.

Course Outline

• Introducing IOSH Managing Safely®
• Understanding your responsibilities
• Assessing risk
• Controlling risk
• Identifying hazards
• Manual Handling
• COSHH and Electricity
• Welfare
• Work Equipment
• Occupation Hazards
• Fire Safety
• Noise Awareness
• Work at Height
• Investigating accidents and incidents
• Measuring performance
• Protecting our environment.

Learning Outcomes

• Participants will be awarded an IOSH Managing Safely® Certificate. Delegates will be required to attend all 3 days of training and complete both the written and practical assessments before this is awarded.
• This course is designed and quality controlled by the Institution of Occupational Safety & Health (IOSH).

Trainer

Juliet Hayes started her theatre career working Front of House at Greenwich Theatre and Stoll Moss Theatres, moving to Box Office Management at the Shaftesbury Theatre before progressing to Theatre Management for ATG.

After managing 2 West End venues, she took on a new role of Risk & Sustainability Advisor with ATG. Juliet was also a founding member of English Youth Ballet and continues to work part-time as their Company, H&S & Child Licensing Manager.

She went on to work as a trainer with RB Health & Safety Solutions before returning to Venue & Operations Management playing an instrumental role in setting up Mamma Mia the Party! At The O2.

Juliet retuned to Health, Safety & Sustainability Management with the ENO before being recruited to join SOLT & UK Theatre in 2023.

Join us for a free members’ HR forum. This in-person event will provide an open space for Producers and General Managers to discuss good practice, share experiences and support each other.

Members of SOLT and UK Theatre’s HR & Employment Relations team will be present to offer advice, as well as an employment lawyer from Harbottle & Lewis.

What will I get out of the forum?

• the opportunity to hear from colleagues about shared experiences and challenges
• access to expert advice from SOLT & UK Theatre’s Employment Relations and HR teams, and an employment lawyer
• P lease note that this is not a training session. You may not leave the session with practical tools, but we hope you will leave feeling reassured, inspired and better connected to your peers.

Who can attend?

This forum is designed specifically for Producers and production General Managers and is open to SOLT and UK Theatre members and their employees. Places are limited and allocated on a first come first served basis. Due to the tight capacity, we ask that only one person per organisation attends. We anticipate this event being oversubscribed and will operate a waiting list. If you book a place and can then no longer attend, please let us know ASAP so we can release your space to another member.

Can I join online?

This forum will be held in person, at SOLT & UK Theatre’s offices in London. In order to create the best experience for members, this will not be a hybrid event.

Will it be recorded if I can’t come?

Due to the nature of the conversation we will not be recording the event or sharing notes afterwards.

Course Overview

Personal feedback can be a powerful tool for building strong, effective relationships with your colleagues. By challenging people positively and clearly on the way they behave or go about their work, you’ll create an environment for open, honest communication, improved performance, and personal growth.

But giving personal feedback is hard. It can feel uncomfortable, or even unkind. Theatres and productions survive through the power of strong teams and great relationships.

This workshop explores the concept of radical candour and invites you to see feedback as a gift – a route to better support, celebrate, and grow the strengths of every member of your team – yourself included!

Run as a pilot with SOLT & UK Theatre in spring 2024, it’s also been delivered to every member of the team at Spektrix, marking the beginning of a cultural shift toward greater collaboration across the organisation.

What does this training include?

This practical session will set out key principles, followed by a workshop to practise giving and receiving personal feedback. Throughout the day, you will:

• Explore the concept of ‘radical candour’
• Appreciate the value of giving and receiving personal feedback
• Practise giving personal feedback in a facilitated, supportive environment
• Shape your team to deliver effectively on business outcomes

Co-produced by SOLT, UK Theatre & Spektrix, this half day course is designed to support the development of mid- level arts managers.

The course takes place in-person at SOLT & UK Theatre (32 Rose Street, London, WC2E 9ET), and also includes an online follow up session roughly 40 days later to review attendees’ learnings and development.

Who should attend?

This course is designed for:

Arts managers who want to develop their leadership style and progress in the theatre sector.

Tickets are available to those new to line management, as well as mid-level and Head of Department level (or freelance equivalents).

Join ticketing colleagues and experts for a half day of learning and networking. Discuss hot topics and share best practice, then connect with industry professionals from across the UK.

Whether you’re looking to enhance your skills, stay updated on industry trends, or expand your professional network, don’t miss this opportunity to be part of the conversation.

Register now and secure your spot, with limited earlybird rates available to members.

Sponsored by Spektrix, the conference will also provide opportunities for networking and knowledge-sharing with your industry peers, with a drinks reception following the main event.

This event takes place at SOLT & UK Theatre’s London office, 32 Rose Street, in Covent Garden.

Who should attend?

This years conference is aimed at ticketing professionals in the theatre industry, particularly at managerial level and heads of department.

Overview

This course will provide you with the knowledge and practical tools to tackle the many and varied health and safety issues that arise within your organisation. This course covers current legislation, theory and practice of health and safety management and includes practical exercises and tests.

Suitable For:

• Those in a position of responsibility for the management of health and safety issues in theatre and production environments.

Course Outline

• Introducing IOSH Managing Safely®
• Understanding your responsibilities
• Assessing risk
• Controlling risk
• Identifying hazards
• Manual Handling
• COSHH and Electricity
• Welfare
• Work Equipment
• Occupation Hazards
• Fire Safety
• Noise Awareness
• Work at Height
• Investigating accidents and incidents
• Measuring performance
• Protecting our environment.

Learning Outcomes

• Participants will be awarded an IOSH Managing Safely® Certificate. Delegates will be required to attend all 3 days of training and complete both the written and practical assessments before this is awarded.
• This course is designed and quality controlled by the Institution of Occupational Safety & Health (IOSH).

Trainer

Juliet Hayes started her theatre career working Front of House at Greenwich Theatre and Stoll Moss Theatres, moving to Box Office Management at the Shaftesbury Theatre before progressing to Theatre Management for ATG.

After managing 2 West End venues, she took on a new role of Risk & Sustainability Advisor with ATG. Juliet was also a founding member of English Youth Ballet and continues to work part-time as their Company, H&S & Child Licensing Manager.

She went on to work as a trainer with RB Health & Safety Solutions before returning to Venue & Operations Management playing an instrumental role in setting up Mamma Mia the Party! At The O2.

Juliet retuned to Health, Safety & Sustainability Management with the ENO before being recruited to join SOLT & UK Theatre in 2023.

The Revenue Generation Conference is our annual in-person event exploring creative ways to generate income for your theatre. Discover impactful strategies and practical approaches to boost your revenue and maximise profit. Network with industry experts, learn from your peers, and gain valuable insights that will help supercharge your revenue generation efforts.

From Operations to Sales to the Box Office and Front of House, this event will enable teams in theatres across the UK to find innovative solutions to generate sales and ensure financial resilience for their venues.

Aimed at departmental leaders & managers with a responsibility for driving revenue, the conference will showcase fresh ideas and insights on the most effective ways to maximise income in theatre venues, including how best to achieve a connected approach to revenue generation across your organisation.

Sponsored by Spektrix, the conference will also provide opportunities for networking and knowledge-sharing with your industry peers, with a drinks reception following the main event.

This event takes place at SOLT & UK Theatre’s London office, 32 Rose Street, in Covent Garden.

Who should attend?

This years conference looks at revenue generation in theatre venues themselves, and invites department heads and managers with revenue generation responsibility to join us for an afternoon of learning, not only from industry experts, but also from your peers who are already delivering great work to achieve for their venues.

Course Overview

Operating in a more sustainable way brings huge benefits. Customers, investors and clients increasingly expect businesses to demonstrate how they minimise their environmental impact.

IOSH Environment for Business is a unique and flexible one-day accredited course. It gives managers the latest understanding and practical guidance to bring environmental management and sustainability into everyday activities.

Why take this course:

• Helps you understand how your organisation and the environment impact each other.
• Enables you to tackle environmental issues affecting your business.
• Shows how to measure your environmental performance.
• Demonstrates how to involve employees in creating a more environmentally aware business culture.
• An introduction to The Theatre Green Book v2
• Delivered by a theatre sustainability expert with years of practical experience

Suitable for:

Aimed at managers and supervisors across departments within a theatre organisation. Environment for Business is a completely different approach to environmental training. You’ll find a practical programme, full of step-by-step guidance, and a sharp business focus. But you’ll also find the content engaging and inspiring – critical to getting the message embedded across your organisation.

Trainer

Juliet is the Risk & Sustainability Manager for SOLT & UK Theatre; her role is to provide a consolidated and effective industry voice to represent the collective interests of membership in relation to risk management & sustainability issues, providing advice at operational & strategic levels. With 45 years’ experience in the theatre industry, covering all roles within a theatre environment, she is well placed to engage with and provide hands on advice to members, monitoring & evaluating risk controls and offering guidance where appropriate. She also offers bespoke consultancy services in areas of safety, sustainability & safeg

Course Overview

This course will increase your confidence and skills to provide support for anyone experiencing psychological distress on a first aid basis. The course is tailored for those working in the theatre industry. At the end of the course you will be a qualified Mental Health First Aider.

Suitable For:

• Simply, the course is open to anyone! If you would like to increase your awareness, understand the importance of mental health issues and learn the skills to be a mental health first aider then this is the course for you.

Why train your people as MHFAiders®?

MHFAiders® are essential to maintaining employee wellbeing. By training with us your people will gain:

• A deeper understanding of mental health and the factors that can affect people’s wellbeing
• Practical skills to spot the triggers and signs of mental health issues
• The confidence to step in and support someone in the workplace by guiding them to appropriate support
• Three years access to the MHFAider Support App® with 24/7 digital support
• Access to exclusive resources, ongoing learning opportunities, and the benefit of joining England’s largest community of trained MHFAiders®

Course Outline

• Language and mental health issues
• What is mental health?
• Mental health problems
• Supporting people in distress
• Our own emotional wellbeing

Learning Outcomes

• Be able to identify the discrimination surrounding mental health problems.
• Be able to define mental health & some mental health problems.
• Be able to relate to people’s experiences.
• Be able to spot the signs of a wide range of common mental health issues in themselves and others around them.
• Be taught how to provide help and reassurance on a first aid basis

Trainer

Maria Pattinson provides Mental Health First Aid training for theatre organisations. She has a thirty year career of working in the industry herself as a producer and director and draws upon that to make the course specifically relevant to theatre practitioners. During the pandemic, Maria designed and ran sessions on Resilience in the Performing Arts for companies and presented a webinar on the topic as part of Theatre Means Business. For more information go to www.outiscompany.org.uk

Join us for a free members’ HR forum. This in-person event will provide an open space for Producers and General Managers to discuss good practice, share experiences and support each other.

Members of SOLT and UK Theatre’s HR & Employment Relations team will be present to offer advice, as well as an employment lawyer from Harbottle & Lewis.

What will I get out of the forum?

• the opportunity to hear from colleagues about shared experiences and challenges
• access to expert advice from SOLT & UK Theatre’s Employment Relations and HR teams, and an employment lawyer
• P lease note that this is not a training session. You may not leave the session with practical tools, but we hope you will leave feeling reassured, inspired and better connected to your peers.

Who can attend?

This forum is designed specifically for Producers and production General Managers and is open to SOLT and UK Theatre members and their employees. Places are limited and allocated on a first come first served basis. Due to the tight capacity, we ask that only one person per organisation attends. We anticipate this event being oversubscribed and will operate a waiting list. If you book a place and can then no longer attend, please let us know ASAP so we can release your space to another member.

Can I join online?

This forum will be held in person, at SOLT & UK Theatre’s offices in London. In order to create the best experience for members, this will not be a hybrid event.

Will it be recorded if I can’t come?

Due to the nature of the conversation we will not be recording the event or sharing notes afterwards.