Summary
More Details
We are Wales Millennium Centre – Fire for the Imagination
Role Title: Senior Commercial events manager
Salary: £35,567
Hours of Work: 35 hours per week
Type of Contract : Permanent annualised
Closing Date: 1 May 2025
Interview Date: 6th/ 7th May
WMC is a home for the arts in Wales, and a cauldron of creativity for the nation. We fire imaginations by curating world-class, critically acclaimed touring productions, from musical theatre and comedy to dance, cabaret and an international festival. We kindle emerging talents with fresh, provocative, and popular pieces of our own, rooted in Welsh culture. And we ignite a passion for the arts in young people with life-changing learning experiences and chances to shine in the spotlight.
About WMC/Our Department:
The commercial events team have an exciting new role for an experienced leader to join our team as a senior events manager.
The team have just completed our most exciting year to date, launching a world leading Gala dinner for our 20th anniversary, alongside celebrating the first birthday of our brand new Ffrwnais space. As we enter our 21st year, we have exciting plans which include launching a brand-new retail store, developing an outdoor venue that will be the hub of cardiff bay in the summer of 2026, as well as growing our commercial events portfolio.
About the Role and Responsibilities:
The Senior Commercial events manager will work into the Head of customer operations to lead the development of a commercial strategy focusing on external events and driving commercial revenue by utilizing all available space across the centre footprint.
This role will be responsible for driving the commercial events team to successfully hit Targets and KPIS. As the senior events manager you will be responsible for overseeing the relationship management of all external event clients, being the main point of contact throughout the booking process of your clients and overseeing the relationships of the teams.
Your role may be subject to a DBS check.
Key Requirements:
- Demonstrable experience in Event Management at a Senior level, with an evidential portfolio of high-profile events and positive client feedback in a high profile venue.
- Strong business acumen to negotiate and maximize the NET return of events and activity with year-on-year growth.
- Experience in managing internal and external stakeholder relationships carrying them forward into future opportunities
- Ability to multitask and prioritize workload taking accountability for time and client management.
- Working a 35 hour week in line with event needs which could require late night and weekend working
What’s in it for you?
- 25 days of annual leave plus bank holiday, based on a 35-hour week, pro rata for part time.
- Enhanced pension scheme
- Enhanced maternity, paternity, adoption, and shared parental leave (subject to length of service)
- Health cash plan: receive money towards dental and optical care, complimentary treatments such as chiropractic, osteopathic and acupuncture treatments.
- Medical Assistance membership which includes remote access to GP, counselling, and physiotherapy sessions
- Employee assistance programmes which include access to support services for legal, financial, and family concerns
- Life assurance of 4x annual salary.
- Opportunity to apply for tickets to productions
- CLWB – Our employee social group
- NEWID – our Equality, Diversity, and Inclusion networking group who meet monthly to discuss new ideas and training opportunities to improve all aspects of employment at WMC.
- Free access to learn Welsh online
- £5 all-day parking available on working and non-working days.
At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity.
Through our positive action approach, applicants of our advertised roles from these underrepresented groups, meeting the minimum criteria detailed in the role profile, will be shortlisted for interview selection. Our commitment extends beyond meeting legal obligations; we aspire to cultivate a workplace that authentically embraces the rich diversity of our global society.
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