Head of Sales and CRM

Summary

Are you a master of audience engagement and a strategist in ticket sales? Nottingham Playhouse is on the lookout for a dynamic Head of Sales and CRM to lead our Box Office team and shape the customer journey across one of the UK’s most exciting producing theatres.

More Details

What you’ll be doing:

  • Drive ticket sales and income through smart pricing and campaign strategy
  • Lead and inspire our Box Office team to deliver unforgettable customer experiences
  • Manage and optimise our CRM system (Spektrix) to deepen audience relationships
  • Champion data insights to inform marketing, programming and business decisions
  • Ensure accessibility and inclusion are at the heart of every interaction

Why Nottingham Playhouse?

  • Theatre of the Year 2025
  • A creative, inclusive workplace with a bold artistic vision
  • Free tickets, birthday leave, flexible working and professional development
  • Be part of a team that brings everything from panto to political drama to life

📍 Based in Nottingham, this is a full-time, permanent role with a salary of £33,000–£35,000 and the chance to make a lasting impact in a theatre that puts people and stories at its heart.

Organisation

Nottingham Playhouse

Location Type

Specific location

Salary Type

Salaried

Salary (Exact)

££33,000 – £35,000

Closing Date

31/10/2025

Contract Type

Full Time

Job Type

Box Office, Front of House & Hospitality