Assistant Front of House Manager

Summary

As Assistant Front of House Manager, you will play a key role in the safe and professional running of our events and performances. You will support the Front of House Manager with daily operations, lead and motivate staff and volunteers and act as Duty Manager when required.

More Details

Work base: Venue Cymru

Venue Cymru is the region’s busiest Entertainment and Conference Centre. The venue comprises of a 1500 seat auditorium, an Arena that can accommodate 2500 standing combined with prestigious Conference and Exhibition facilities. We are now recruiting for an enthusiastic and proactive Assistant Front of House Manager to help us create memorable experiences for our audiences.

As Assistant Front of House Manager, you will play a key role in the safe and professional running of our events and performances. You will support the Front of House Manager with daily operations, lead and motivate staff and volunteers and act as Duty Manager when required. From ensuring audience safety to resolving on the night challenges, no two days are the same.

We require a calm, confident and professional leader with strong decision making skills. An individual who is skilled at motivating and supporting teams, including volunteers. The ideal candidate will be experienced in customer service or venue/event management with experience in theatre events or entertainment venues an advantage.

As an employee of the authority you will receive enhanced rates of pay for evening, bank holiday and weekend work.

The hours of work will be 37 per week on an annualised hours basis and will require evening, weekend and bank holiday working.

Manager details for informal discussion: Samantha Roberts, Deputy Front of House Services Manager, 01492 879771 samantha.roberts@conwy.gov.uk

Organisation

Conwy County Borough Council

Location Type

Specific location

Salary Type

Voluntary / Unpaid

Closing Date

22/10/2025

Contract Type

Permanent

Job Type

Box Office, Front of House & Hospitality