Work with us

Work with us

WEL 2019 Saturday (John) Credit Pamela Raith Photography
Credit Pamela Raith Photography

Society of London Theatre (SOLT) offers many job opportunities in different areas. Here you will find a list of our current vacancies.

We believe in a well-supported, healthy and happy workforce. As such, we are proud to be part of The Guardians Programme, first created by The Old Vic and currently adopted by more than 40 organisations across the UK. 

We have also put together a Cultural Statement to reflect the way we work and interact with each other. You can download our Cultural Statement here



 Current Vacancies

Theatre Tokens Administrator August 2019.pdf

Are you an ambitious administrator looking to advance into a customer service role? Could you thrive as a Theatre Tokens Customer Service Administrator with our leading theatre society? If so, read on. 
About Us 
Society of London Theatre (SOLT) and the UK Theatre Association (UK Theatre) are organisations that work with and on behalf of our Members to champion theatre, promote the performing arts and strengthen the theatre community. 
The Theatre Tokens team runs the operations, business development and customer service around the nationwide gift voucher scheme. Theatre Tokens are redeemable at more than 250 theatres nationwide, including London’s West End. Tokens are available as Gift Cards and eGifts and have no expiry date. 
We are now seeking a Theatre Tokens Customer Service Administrator to join the Theatre Tokens team and support the successful delivery of our nationwide token scheme. 
Your Rewards 
- Salary of £24,000 
- Work in an iconic area of London 
- Join a team who share your passion for the performing arts 
Working right in the heart of London’s theatre industry, you’ll be making our nationwide ticket scheme as accessible as possible and providing amazing levels of service to ensure it’s success. 
You’ll discover a happy, hard-working environment where employees are treated with respect, celebrated for their efforts, supported and encouraged. So, if this sounds like the place you’d like to develop and progress your career, apply now! 
Your Role 
As a Theatre Tokens Customer Service Administrator, you will be tasked with fielding calls and email queries for our Theatre Tokens scheme. 
You’ll process sales and stock orders, take responsibility for day-to-day admin of the Theatre Tokens department and play a vital support role in the running of the scheme. 
Specifically, your role will involve: 
- Assisting the Head of Theatre Tokens, the Theatre Tokens Operations Executive and the Theatre Tokens Business Development & Relationship Manager as required 
- Acting as the main point contact for telephone and email queries 
- Dealing with theatres, tourist information, corporate clients, retailers and the general public 
- Responding to customer service issues and escalating as required 
- Generating invoices, reconciling payments and updating scheme members’ details 
- Completing general admin tasks, such as managing the mail and filing 
About You 
To be considered as a Theatre Tokens Customer Service Administrator, you will need: 
- At least six months’ administrative experience in an office environment 
- At a minimum, A-level standard qualifications (or equivalent) 
Experience of handling customer enquiries and complaint resolution via phone and email would be beneficial to your application. An interest in theatre would also be an advantage. 
Other organisations may call this role Customer Service Administrator, Customer Service Assistant, Customer Service Co-ordinator, Customer Care Administrator, or Customer Support Administrator. 
We are interested in hearing from you if you have held the role of Office Administrator, Administrator, Office Assistant, Admin Assistant, or Office Clerk. 

The closing date for this role is the 9th September 2019. 

Society of London Theatre is an opportunities employer, values diversity and is strongly committed to providing employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you are ready to develop as a Theatre Tokens Customer Service Administrator, please apply using the link below.

https://www.webrecruit.co.uk/job-seekers/job-details/?id=2EHS1


JD - Head of UK Theatre  July 2019.pdf

Head of UK Theatre 
London/Home Based 

If you are passionate about the UK’s performing arts scene and have experience of business management at a strategic level, this is an exceptional opportunity to take on a high-profile role supporting the trailblazers of the UK’s theatre and performing arts industry. 

About Us 

Society of London Theatre (SOLT) and the UK Theatre Association (UK Theatre) are organisations that work with and on behalf of our Members to champion theatre, promote the performing arts and strengthen the theatre community.  

Our Members include producers, theatre owners and managers who present shows in major commercial and grant-aided theatres, both in the capital and across the UK.  

We have an exciting opportunity for a determined individual to join us as the Head of UK Theatre and drive the ongoing success of UK Theatre and SOLT.  

Your Benefits 

- Competitive package 
- Make a positive contribution to the theatre and performing arts industry on a national scale  
- Take on an important role with the power to bring about real change  

This is an incredible opportunity to act as a champion for the performing arts and support the development of vital services within two ambitious organisations. 

You will have the chance to empower some of the industry’s biggest and brightest players and deliver services that will ensure they can create, innovate and inspire audiences for years to come.  

Theatre has the power to captivate, engage and connect and we are dedicated to sharing this with the widest audience possible. If you have the passion to help us deliver our vision, we want to hear from you. 

How You’ll Make an Impact 

As the Head of UK Theatre, you will lead the UK Theatre Team, ensuring that we continue to support our Members to remain resilient and relevant in a continuously evolving industry. 

Working with the Chief Executive, you will help to shape policy, develop our business plan and work with the Board and senior colleagues to bring UK Theatre’s ambitions to life. 

You will also act as a champion for the work of UK Theatre and our members, promoting the importance of the performing arts to stakeholders in central Government, local funders, Creative Scotland and the Arts Councils of England, Wales and Northern Ireland. 

Additionally, you will:  

- Lead the development of services for our Members 
- Co-ordinate the delivery of training and events, advocacy, consultations and data collection and research, ensuring it benefits our Members 
- Identify ways to attract and engage new Members throughout the UK  
- Develop networking opportunities to strengthen our position in the industry 
- Monitor industry trends to ensure UK Theatre is able to evolve and remain relevant   

About You 

To join us as the Head of UK Theatre, you will need:  

- Strategic business planning and management experience  
- Previous high-level political and/or stakeholder advocacy experience 
- Stakeholder management experience 
- Knowledge of the UK performing arts industry 
- Budget planning and management experience 
- The ability to carry out training needs analysis and implement a fit-for-purpose training programme  
- A degree (or equivalent) 
- To be a confident communicator who can influence and persuade others  
- A commitment to equality and diversity 

The closing date for applications is 25 August 2019.

Webrecruit, Society of London Theatre and UK Theatre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking an exciting challenge as the Head of UK Theatre, please apply via Webrecruit. 

 https://www.webrecruit.co.uk/job-seekers/job-details/?id=2E8K1

The services advertised by Webrecruit are those of an Employment Agency.   

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Get in touch

32 Rose Street
Covent Garden
London
WC2E 9ET

+44 (0)20 7557 6700

  • Official London Theatre
  • UK Theatre
  • Theatre Tokens
  • TKTS
Society of London Theatre is a company limited by guarantee registered in England and Wales, whose registered office is at 32 Rose Street, London, WC2E 9ET, Company No 527227.