SIA Door Supervisor


SIA Door Supervisor

More Details

SIA Door Supervisor

Are you great with customers, but looking for something a little bit different? We’re looking for customer-focused staff who’d like to work in our exciting, fast-paced and interesting company.

Every night we welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first pantomime, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again!

As part of our Customer Experience Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. We are now recruiting for SIA qualified front door supervisors to assist the management team in ensuring a safe working environment for staff and visitors to the venue. The SIA Door Supervisor will play a key role in welcoming customers, primarily conducting bag searches, helping to protect our audiences and employees, whilst delivering the highest standards of customer service.

Shifts will be offered on a casual basis when we have performances at the venue. It is essential for this role that you have an SIA accredited Door Supervisor Level 2 qualification. We are looking for candidates with excellent customer service skills, as well as sound judgement and and a proactive approach to work. A first aid qualification is desirable but not essential. .

Further information on the role and the skills you’ll need can be found in our full job description.

If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.  You do need to be aged 18+ for this position.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and 


Ambassador Theatre Group

Location Type

Specific location

Salary Type

Hourly paid

Hourly Rate


Closing Date


Contract Type

Part Time

Job Type

Backstage & Technical

Link to application details