Box Office Sales Assistant

Summary

We are looking for a Box Office Sales Assistant to join the National Theatre’s Box Office team on a Part Time Contract. 

More Details

The Box Office Sales Assistant is responsible for delivering exceptional customer service by handling ticket sales and enquiries. This role ensures a smooth and efficient ticketing experience for customers, both in person and via phone or online channels. They will also be responsible for the following: manage bookings, processing payments accurately, and providing information about shows, seating, and pricing.
The successful candidates will have the following:  
  • Demonstrable experience of working in a customer service role
  • Proven experience of greeting customers in a friendly and welcoming manner and resolving customer interactions with a calm and confident approach.
  • Good attention to detail
  • Accurate computer keyboard skills and proficient in Microsoft packages (Word and Outlook)
  • Excellent communication skills both verbally (by phone and in person) and written when engaging with internal and external stakeholders and customers
If that sounds like you, then we would love to hear from you!
To apply, please follow: https://jobs.nationaltheatre.org.uk/job/box-office-sales-assistant-5742142
The closing date for the receipt of a completed application is Friday 19th December at 12 noon.

Organisation

National Theatre

Location Type

Specific location

Salary Type

Salaried

Salary (Exact)

££16,685.17 pro rata

Closing Date

19/12/2025

Contract Type

Permanent, Part Time

Job Type

Box Office, Front of House & Hospitality