This is a great job for someone with strong Box Office experience, in Surrey’s only producing theatre.
The Box Office & Reception team is the first point of contact for audiences, visiting companies, and guests at the theatre. You should have previous experience of running a Box Office, ideally with Spektrix, as well as team management skills and excellent financial abilities.
More Details
The successful candidate will lead the Box Office & Reception team, taking responsibility for selling tickets, memberships and events, processing reports and sales information using our CRM system (Spektrix); delivering excellent customer service in line with the style and ethos of the Yvonne Arnaud Theatre.
You will have a high level of competency with ticketing and CRM systems; be happy working in a lively, frequently changing environment and demonstrate a great attention to detail, excellent IT skills, confidence managing data and financial information, as well as being customer focused and able to work on your own initiative.
This role is shift based, and will include evening and weekend working. It is not suitable for remote working.
